Support


Ongoing Commitment to Your Success

Generation Systems is committed to your success! That's why the help and support you need is right at hand, including a range of Customer Support features and options.

This quality support is right at hand with the LUBE-IT Support Service subscription. You will receive a full year of support coverage, including trouble response, implementation tips, important updates and more.

Lube-It technical support – Helping you stay productive!


Telephone Support

Get the most of your software with personal one-on-one support. You will find our Technical Support staff to be knowledgeable, helpful and easy to work with. Regardless of whether you are a computer expert or just a beginner, we are here to help! 1-800-613-5525


Online Support

Effective December 31, 2006 Generation Systems will discontinue technical support for LUBE-IT version 3. Call 1-800-613-5525 for upgrade information.

Find out what's new in version 4

FAQ's (Frequently Asked Questions) Online Product Registration Contact Technical Support Version History Multi-User configuration notes

Download the LUBE-IT 4 Tutorial Download LUBE-IT 4 Hotfix Download LUBE-IT Text File Import Update   Previous Versions

Customer Service
Contact our Customer Service department regarding order processing, shipments, replacement media, etc. Or, if you're just not sure who you need to talk to Customer Service will point you in the right direction. 425-391-9046
GSI support policy